Motorola MC17A Specifiche

MC17/MC17A/MC17T/MC17UPRODUCT REFERENCEGUIDE

viii MC17/MC17A/MC17T/MC17U Product Reference GuideMounting the Cradle ...

9 - 8 MC17/MC17A/MC17T/MC17U Product Reference Guide8. Click the Options tab. The Script Properties window Options tab appears.Figure 9-5Script Proper

Application Deployment 9 - 9Script window. The File Explorer window supports standard windows; multiple files may be selected by clicking while holdin

9 - 10 MC17/MC17A/MC17T/MC17U Product Reference GuideSending the Hex Image Using IPLOnce the hex file is built, it can be downloaded to the mobile com

Application Deployment 9 - 117. IPL displays the Select Transport menu which lists the available methods of downloading the file.Figure 9-8Select Tran

9 - 12 MC17/MC17A/MC17T/MC17U Product Reference Guide8. Use the up and down scroll buttons to select USB and press Enter. If this is the first time us

Application Deployment 9 - 13Figure 9-10Parameters ScreenPartition Name is the name of the partition selected in the Initial Program Loader menu.11. P

9 - 14 MC17/MC17A/MC17T/MC17U Product Reference GuideFigure 9-12Load Terminal Window - Serial and Ethernet Tabs14. Select the Image Files To Load.15.

Application Deployment 9 - 15Disk Full TCM failed to create Hex image file at the selected path. Check available disk space.Target Disk Full Build pro

9 - 16 MC17/MC17A/MC17T/MC17U Product Reference GuideIPL Error DetectionWhile receiving data, IPL performs many checks on the data to ensure that the

Application Deployment 9 - 17Transmission checksum error-11 An error occurred during transmission from the source device (either radio card or Serial

Table of Contents ixMaterials Required ...

9 - 18 MC17/MC17A/MC17T/MC17U Product Reference GuideCreating a Splash ScreenThe source bitmap files used to create the default splash screens for the

Application Deployment 9 - 19OS UpdateMC17 and MC17AWhen operating system images are updated, new update images will be available as part of the Devic

9 - 20 MC17/MC17A/MC17T/MC17U Product Reference GuideFigure 9-15Memory Tab9. Select OK to close the System Properties window.10. Close the Control Pan

Application Deployment 9 - 21Figure 9-17Temp Directory15. Double-click the 17xxc50BenColor_TEMP.lnk filename to launch the OSUpdate utility.16. Once t

9 - 22 MC17/MC17A/MC17T/MC17U Product Reference GuideFigure 9-19Explorer Window5. Copy the /OSupdate folder to the /Storage Card folder on the mobile

Application Deployment 9 - 23Flash StorageIn addition to the RAM-based storage standard on Windows CE mobile computers, the mobile computer is also eq

9 - 24 MC17/MC17A/MC17T/MC17U Product Reference GuidePlatforms partitions folders. Take care when using Regmerge to make Registry changes. The DCP for

Application Deployment 9 - 25•IPL: This program interfaces with the host computer and allows downloading via cradle or serial cable any or all of the

9 - 26 MC17/MC17A/MC17T/MC17U Product Reference Guide

CHAPTER 10MAINTENANCE ANDTROUBLESHOOTINGIntroductionThis chapter includes instructions on cleaning and storing the mobile computer, battery maintenanc

x MC17/MC17A/MC17T/MC17U Product Reference Guide

10 - 2 MC17/MC17A/MC17T/MC17U Product Reference Guide•Severe impact from dropping any battery-operated device on a hard surface could cause the batter

Maintenance and Troubleshooting 10 - 38. Press Entry key.Figure 10-2Erase Battery History Screen9. Select Confirm Erase.10. Press Enter key.Figure 10-

10 - 4 MC17/MC17A/MC17T/MC17U Product Reference GuideCleaningMaterials Required•Alcohol wipes•Lens tissue•Cotton tipped applicators•Isopropyl alcohol•

Maintenance and Troubleshooting 10 - 57. Use a dry cotton tipped applicator and repeat steps 4 through 6.8. Spray compressed air on the connector area

10 - 6 MC17/MC17A/MC17T/MC17U Product Reference GuideTroubleshootingMobile ComputerTable 10-1Troubleshooting the Mobile Computer Problem Cause Solutio

Maintenance and Troubleshooting 10 - 7Mobile computer turns itself off.Mobile computer is inactive.The mobile computer turns off after a period of ina

10 - 8 MC17/MC17A/MC17T/MC17U Product Reference GuideThe mobile computer does not accept scan input.Scanning application is not loaded.Verify that the

Maintenance and Troubleshooting 10 - 9Charging CradleTable 10-2Troubleshooting the Charging Cradle Symptom Possible Cause SolutionThe red LED does not

10 - 10 MC17/MC17A/MC17T/MC17U Product Reference Guide

APPENDIX A TECHNICALSPECIFICATIONSTechnical SpecificationsThe following tables summarize the mobile computer’s intended operating environment and gene

ABOUT THIS GUIDEIntroductionThis guide provides information about setting up and configuring MC17 mobile computers and accessories.Documentation SetTh

A - 2 MC17/MC17A/MC17T/MC17U Product Reference GuideUser EnvironmentOperating Temperature 0 °C to 40 °C (32 °F to 104 °F)Storage Temperature -20 °C to

Technical Specifications A - 3Charging CradlePeripherals and AccessoriesCradles Charging cradle.Printers Supports various printers from Zebra, Monarch

A - 4 MC17/MC17A/MC17T/MC17U Product Reference GuideMobile Computer Interface Connector Pin-OutsFigure A-1Power Connector Pin-OutsTable A-3Power Conne

Technical Specifications A - 5Figure A-2ActiveSync Connector Pin-OutsTable A-4 ActiveSync Connector Pin-Outs PIN Number Signal Name Function1 USB_5V

A - 6 MC17/MC17A/MC17T/MC17U Product Reference GuideCable SpecificationsPower Supply Cable, Y-typeThe 16 AWG wire should have the following specificat

APPENDIX B AIRBEAM SMART CLIENTIntroductionThe AirBEAM Smart product allows specially designed software packages to be transferred between a host serv

B - 2 MC17/MC17A/MC17T/MC17U Product Reference GuideFor detailed instructions on how to define, generate and install AirBEAM packages to the server, r

AirBEAM Smart Client B - 3Figure B-2Package (1) TabPackages(2) TabUse this tab to specify the package name of the last four of eight packages that are

B - 4 MC17/MC17A/MC17T/MC17U Product Reference GuideServer TabUse this tab to specify the configurations of the server to which the client connects du

AirBEAM Smart Client B - 5Misc(2) TabThis tab is used to configure various miscellaneous features.Table B-4Misc (1) Tab Descriptions Field Description

xii MC17/MC17A/MC17T/MC17U Product Reference GuideConfigurationsThis guide covers the following configurations:User TypesSMDK for eVC4Box or Support

B - 6 MC17/MC17A/MC17T/MC17U Product Reference GuideFigure B-6Misc (2) TabMisc(3) TabUse this tab to configure various miscellaneous features.Figure B

AirBEAM Smart Client B - 7Misc(4) TabUse this tab to configure various miscellaneous features.Figure B-8Misc (4) TabTable B-6Misc (3) Tab Descriptions

B - 8 MC17/MC17A/MC17T/MC17U Product Reference GuideSynchronizing with the ServerWhen the synchronization process is initiated, the AirBEAM Smart Clie

AirBEAM Smart Client B - 9Manual Synchronization1. Configure the AirBEAM Smart Client. See Configuring the AirBEAM Smart Client on page B-2.2. From th

B - 10 MC17/MC17A/MC17T/MC17U Product Reference Guide

APPENDIX C APP LAUNCHERCONFIGURATIONConfigurationThe menu on the App Launcher window can be modified to display and launch any application on the mobi

C - 2 MC17/MC17A/MC17T/MC17U Product Reference Guide"Description"="SPB""Name"="\\program files\\SPB2_CE.exe"&q

GLOSSARYNumeric802.11. A group of wireless specifications developed by the Institute of Electrical and Electronics Engineers (IEEE). It specifies an o

Glossary - 2 MC17/MC17A/MC17T/MC17U Product Reference GuideBBar Code. A pattern of variable-width bars and spaces which represents numeric or alphanum

Glossary - 3Cradle. A cradle is used for charging the mobile computer battery and for communicating with a host computer, and provides a storage place

About This Guide xiiiSoftware VersionsThis guide covers various software configurations and references are made to operating system or software versio

Glossary - 4 MC17/MC17A/MC17T/MC17U Product Reference GuideFFlash Memory. Flash memory is nonvolatile, semi-permanent storage that can be electronical

Glossary - 5KKey. A key is the specific code used by the algorithm to encrypt or decrypt the data. Also see, Encryption and Decrypting.Llaser scanner.

Glossary - 6 MC17/MC17A/MC17T/MC17U Product Reference GuideOODI. See Open Data-Link Interface.Open Data-Link Interface (ODI). Novell’s driver specific

Glossary - 71. Light source (laser or photoelectric cell) - illuminates a bar code.2. Photodetector - registers the difference in reflected light (mor

Glossary - 8 MC17/MC17A/MC17T/MC17U Product Reference GuideTFTP. (Trivial File Transfer Protocol) A version of the TCP/IP FTP (File Transfer Protocol)

INDEXNumerics802.11b/g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2Aaccessories . . . . . . . . . . . . . . . . . . . . .

Index - 2 MC65 User Guidescan angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13scan range . . . . . . . . . . . . . . . . . . . .

Index - 3downloading . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-25FFS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Index - 4 MC65 User Guide

xiv MC17/MC17A/MC17T/MC17U Product Reference GuideChapter DescriptionsTopics covered in this guide are as follows:•Chapter 1, Getting Started, lists t

72E-100467-05 Revision A - January 2013Motorola Solutions, Inc.One Motorola PlazaHoltsville, New York 11742, USA1-800-927-9626http://www.motorolasolut

About This Guide xvNotational ConventionsThe following conventions are used in this document:•“Mobile computer” refers to the Motorola MC17 series of

xvi MC17/MC17A/MC17T/MC17U Product Reference Guide•Latest ActiveSync software, available at: http://www.microsoft.com.For the latest version of this g

CHAPTER 1 GETTING STARTEDIntroductionThis chapter describes the features of the MC17 series mobile computer and explains how to install and charge the

1 - 2 MC17/MC17A/MC17T/MC17U Product Reference GuideFeaturesFigure 1-1Front ViewMC17seriesKeypadLEDDisplayBezel

Introduction 1 - 3Figure 1-2Back ViewBattery CoverAccess CoverSpeakerBattery Cover Torx ScrewPower ConnectorScan Exit WindowFront Bezel Torx Screw

1 - 4 MC17/MC17A/MC17T/MC17U Product Reference GuideAccessoriesTable 1-1AccessoriesItem Part Number DescriptionLocking Charging CradlePSS-3CR01-00R Pr

Introduction 1 - 5LED IndicatorsThe LED indicates status of the MC17 mobile computer. Table 1-2 describes the LED indications.Figure 1-3MC17 Mobile Co

1 - 6 MC17/MC17A/MC17T/MC17U Product Reference GuideGetting StartedIn order to start using the mobile computer for the first time:•Install the battery

Introduction 1 - 74. Ensure that the black rubber pad in the battery compartment is lying flat along the bottom of the compartment, with its smoother

1 - 8 MC17/MC17A/MC17T/MC17U Product Reference GuideFigure 1-8Replace Battery Cover10. Inspect the position of the battery cover with the main housing

Introduction 1 - 913. Run the battery service procedure. See Clearing the Battery on page 10-2 for information.Charging the BatteryBefore using the mo

1 - 10 MC17/MC17A/MC17T/MC17U Product Reference GuideManual Release of MC17 Series from the Charging CradleThe Charging cradle, p/n PSS-3CR01-00R, con

Introduction 1 - 114. Rotate the key 90 degrees (1/4 turn) counterclockwise.Figure 1-15Slide Key to the Rotate Key Counterclockwise5. Keeping the hand

MC17/MC17A/MC17T/MC17UProduct Reference Guide72E-100467-05Rev. AJanuary 2013

1 - 12 MC17/MC17A/MC17T/MC17U Product Reference GuideStarting the MC17 Series Mobile ComputerThe mobile computer starts automatically as soon as power

Introduction 1 - 13Non-Touch and Touch ScreensThe MC17 and MC17A configurations do not have touch screens. All interactions are preformed using the ke

1 - 14 MC17/MC17A/MC17T/MC17U Product Reference Guide•Ensure the red scan beam covers the entire bar code. The LED lights red to indicate that the las

Introduction 1 - 15Resetting the MC17 Series Mobile ComputerThere are two types of resets, warm boot and cold boot. A warm boot restarts the mobile co

1 - 16 MC17/MC17A/MC17T/MC17U Product Reference GuideReplacing the BezelThe plastic bezel that covers the display can be replaced if broken or to inst

CHAPTER 2 STAGING AND PROVISIONINGIntroductionThis chapter describes how to stage and provision the MC17 series mobile computers using Mobility Servic

2 - 2 MC17/MC17A/MC17T/MC17U Product Reference GuideFigure 2-1RD Bar Code Printout SampleBar Code StagingWhen the mobile computer boots for the first

Staging and Provisioning 2 - 3Figure 2-3Rapid Deployment Window - Scanning Bar Codes4. After all the bar codes are scanned successfully, the mobile co

2 - 4 MC17/MC17A/MC17T/MC17U Product Reference GuideOn-Demand StagingThe MSP 3.0 RD Client also enables staging without having to scan bar codes throu

Staging and Provisioning 2 - 5Figure 2-7RD Client Main Menu3. Use the up/down arrow keys to select Search Connected Networks or Search Unconnected Net

ii MC17/MC17A/MC17T/MC17U Product Reference Guide© 2007-13 by Motorola Solutions, Inc. All rights reserved.No part of this publication may be reproduc

2 - 6 MC17/MC17A/MC17T/MC17U Product Reference GuideRD Client Main MenuThe RD Client Main Menu contains the following options:•Search Connected Networ

Staging and Provisioning 2 - 7Figure 2-11Client Info WindowPress the left function key to return to the Main Menu.Log MenuThe Log Menu contains the fo

2 - 8 MC17/MC17A/MC17T/MC17U Product Reference GuideFigure 2-13View Log WindowPress the left function key to return to the Log Menu.View Job LogUse th

Staging and Provisioning 2 - 9Figure 2-15Set Log Level WindowUse the up/down arrow keys to select a level option and press the center function key.Set

2 - 10 MC17/MC17A/MC17T/MC17U Product Reference GuideFigure 2-17Package List WindowPress the left function key to return to the Main Menu.

Staging and Provisioning 2 - 11ProvisioningProvisioning is the process of installing software packages onto the MC17 series mobile computers.MSP Agent

2 - 12 MC17/MC17A/MC17T/MC17U Product Reference GuideMonitor ProcessingUse the Monitor Processing option to view the status of packages being processe

Staging and Provisioning 2 - 13Figure 2-21Package List WindowPress the left function key to return to the Main Menu.Client InfoUse the Client Info win

2 - 14 MC17/MC17A/MC17T/MC17U Product Reference Guide•Set Job Log Level.Use the up/down arrow keys to select Log Menu option and press the center func

Staging and Provisioning 2 - 15Figure 2-25View Job Log WindowPress the left function key to return to the Log Menu.Set Log LevelUse the Set Log Level

iiiRevision HistoryChanges to the original manual are listed below:Change Date Description-01 Rev. A 08/27/07 Initial release.-02 Rev. A 11/16/07 Upda

2 - 16 MC17/MC17A/MC17T/MC17U Product Reference GuideFigure 2-27Set Job Log Level WindowUse the up/down arrow keys to select a level option and press

CHAPTER 3 WIRELESS APPLICATIONSIntroductionWireless Local Area Networks (WLANs) allow the MC17 series mobile computers to communicate wirelessly and s

3 - 2 MC17/MC17A/MC17T/MC17U Product Reference GuideEnabled 802.11d NetworkThere is no need to configure a country if 802.11d is used by the Access Po

Wireless Applications 3 - 31. Configure RD to download packages from a FTP server that is accessible from the staging network. This may require MSP ba

3 - 4 MC17/MC17A/MC17T/MC17U Product Reference GuideFigure 3-1Wireless Applications MenuSignal Strength IconThe Signal Strength icon in the task tray

Wireless Applications 3 - 5Turning Off the RadioTo turn off the WLAN radio tap the Wireless Connection Status icon on the task tray and select Disable

3 - 6 MC17/MC17A/MC17T/MC17U Product Reference Guide

CHAPTER 4 ACTIVESYNCActiveSyncTo communicate with various host devices, install Microsoft ActiveSync (version 4.5 or higher) on the host computer. Use

4 - 2 MC17/MC17A/MC17T/MC17U Product Reference GuideMobile Computer SetupThe mobile computer is set by default to communicate using a USB connection.

ActiveSync 4 - 3Figure 4-2Connection Settings Window3. Select Allow USB connections check box.4. Select the Show status icon in Taskbar check box.5. S

iv MC17/MC17A/MC17T/MC17U Product Reference Guide

4 - 4 MC17/MC17A/MC17T/MC17U Product Reference GuideFigure 4-4Select Synchronization Setting Window5. Select the appropriate settings and click Next.F

ActiveSync 4 - 5Figure 4-6ActiveSync Connected WindowDuring the first synchronization, information stored on the mobile computer is copied to the host

4 - 6 MC17/MC17A/MC17T/MC17U Product Reference Guide

CHAPTER 5 USING THE WINDOWS CEDESKTOPIntroductionThe MC17 and MC17A runs Windows CE 5.0 operating system and the operating system is only available fo

5 - 2 MC17/MC17A/MC17T/MC17U Product Reference GuideFigure 5-1Remove Access Panel3. Align the Development Cable connector with the connector on the mo

Using the Windows CE Desktop 5 - 3Figure 5-3Insert Mobile Computer into Cradle6. Connect the mini USB B male connector of the USB cable to the mini US

5 - 4 MC17/MC17A/MC17T/MC17U Product Reference GuideFigure 5-5New Partnership Window9. Select the Yes radio button to create a partnership with the ho

Using the Windows CE Desktop 5 - 5Figure 5-7ActiveSync Remote Display WindowUse the host computer mouse to control the WinCE desktop.Development Cable

5 - 6 MC17/MC17A/MC17T/MC17U Product Reference GuideFigure 5-9Access Cover Replacement3. Torque the screws to 3.3 ± 0.3 kgf/cm (2.86 ± 0.26 in-lbs.).A

Using the Windows CE Desktop 5 - 7Windows CE 5.0 DesktopThe following paragraphs describe the Windows CE 5.0 desktop. Depending upon the customer’s co

TABLE OF CONTENTSRevision History...

5 - 8 MC17/MC17A/MC17T/MC17U Product Reference GuideFigure 5-11TaskbarFigure 5-12TaskbarBattery Unknown IconThe Battery Unknown icon displays when com

Using the Windows CE Desktop 5 - 9If the icon displays beyond this 30 second period:1. Remove and re-seat the battery.2. If after re-seating the batte

5 - 10 MC17/MC17A/MC17T/MC17U Product Reference GuideFigure 5-14Programs MenuDesktop Display ButtonUse the Desktop Display button to minimize all open

Using the Windows CE Desktop 5 - 11Figure 5-16Taskbar and Start Menu- General Tab2. This window provides taskbar options:•Check the Always on Top chec

5 - 12 MC17/MC17A/MC17T/MC17U Product Reference Guide3. Carefully press and briefly hold a pointing instrument on the center of each target that appea

CHAPTER 6 SPECIAL CONSIDERATIONSIntroductionThe chapter provides information for:•Using language fonts•software development considerations•Improving b

6 - 2 MC17/MC17A/MC17T/MC17U Product Reference GuideAsian Font InstallationThe Asian fonts must be installed onto the mobile computer:1. Download the

Special Considerations 6 - 3•Turn off display while in the cradle. If customer requires display on all the time then reducing the brightness to minimu

6 - 4 MC17/MC17A/MC17T/MC17U Product Reference Guide•2 scans/minute•transmitting 32K bytes of data per scan•75% display brightness•50% On/Off backligh

Special Considerations 6 - 5MC17U Non-touch SupportThe MC17U is a touch screen device. The touch screen can be disabled by adding a registry setting.U

vi MC17/MC17A/MC17T/MC17U Product Reference GuideResetting the MC17 Series Mobile Computer ...

6 - 6 MC17/MC17A/MC17T/MC17U Product Reference Guide

CHAPTER 7 POCKET BROWSERIntroductionThis feature-rich, mobile application development tool is designed to allow Web developers to rapidly create robus

7 - 2 MC17/MC17A/MC17T/MC17U Product Reference GuideFigure 7-1Sample PocketBrowser ScreenThe sample PocketBrowser provides the following information:•

CHAPTER 8 CRADLE INSTALLATIONIntroductionA system is comprised of a family of hardware devices interconnected through a WLAN radio backbone to the ret

8 - 2 MC17/MC17A/MC17T/MC17U Product Reference GuideFigure 8-2Cover RemovalMounting the CradleThe Charge cradle contains mounting holes in the back ho

Cradle Installation 8 - 3Figure 8-3Cradle Mounting TemplateMounting holes (4)20.5 mm(0.80”)86 ± 0.2 mm(3.39 ± 0.01”)10 mm(0.40”)127 mm ± 0.4 mm(5.0” ±

8 - 4 MC17/MC17A/MC17T/MC17U Product Reference GuideFigure 8-4Overall Depth of CradleWiring1. Install power supply, including AC line cord and power c

Cradle Installation 8 - 52. Insert power cable through a cable outlet of cradle back housing.3. Plug connector into power connector on printed circuit

8 - 6 MC17/MC17A/MC17T/MC17U Product Reference GuideFigure 8-8Replace Cover8. Insert bar code target cover.9. Push target cover into front cover until

Cradle Installation 8 - 7System CablingThere are some general limitations that must be taken into account when designing a dispenser and ordering hard

Table of Contents viiChapter 4: ActiveSyncActiveSync ...

8 - 8 MC17/MC17A/MC17T/MC17U Product Reference GuideFigure 8-11Maximum Number of Charge Cradles per Power Supply with “Y” Power Cable

Cradle Installation 8 - 9Mounting the Power Supply HousingThe power supply can be housed in a plastic housing, p/n PSS-3PS04-00R, to match the Chargin

8 - 10 MC17/MC17A/MC17T/MC17U Product Reference GuideFigure 8-13Power Supply Assembly5. Align top housing over bottom housing and secure using six scr

CHAPTER 9 APPLICATION DEPLOYMENTSoftware Installation on Development PCTo develop applications to run on the mobile computer, use one or all of the fo

9 - 2 MC17/MC17A/MC17T/MC17U Product Reference Guide3. Once installed, access the major components of the DCP from the Symbol Device Configuration Pac

Application Deployment 9 - 3DeploymentWith the appropriate accessory, software, and connection, the mobile computer can share information with the hos

9 - 4 MC17/MC17A/MC17T/MC17U Product Reference GuideFigure 9-2My Pocket PC Contents6. Use Explorer to locate the host computer directory that contains

Application Deployment 9 - 5•TCM (on development computer) to download the files.Once these requirements are satisfied, the mobile computer can be upg

9 - 6 MC17/MC17A/MC17T/MC17U Product Reference GuideFigure 9-3TCM Startup WindowThe following table lists the components of the TCM window.Table 9-1TC

Application Deployment 9 - 7Defining Script PropertiesBefore a script is created, the script properties must be defined. This defines the type of mobi